Shipping costs are based on order value of order and not a guarantee of delivery date
Please note this means we ship next business day and is not a guarantee of next day delivery as such we cannot offer refunds for late deliveries due to DPDs terms and conditions.
If you not have not received your delivery within 48hrs of expected delivery date. Please check your DPD tracking. If that does not give a satisfactory answer please contact us via our contact page and our warehouse will investigate further.
Please note that any parcel is void for liability if you have requested leave parcel in a safe place and it is delivered to the safe place but then goes missing